Shipping Policy

Thank you for shopping at isabel-discount.store, operated by DEWBERRY IT ANALYTICS LLC. Below are the terms and conditions that make up our Shipping Policy.

1. Domestic Shipping Only

We ship exclusively within the United States. At this time, we do not ship to international destinations, U.S. territories, or PO Boxes/APO/FPO addresses.

2. Shipping Cost

• Standard Shipping: FREE on all orders, with no minimum purchase required.

3. Shipment Processing Time (Handling Time)

All orders are processed within 1 to 3 business days (Monday through Friday, excluding weekends and holidays).

Daily Cutoff Time: Orders placed after 12:00 PM EST will begin processing on the next business day.

You will receive a notification email with tracking information as soon as your order leaves our facility.

4. Transit Times & Delivery Estimates

Once processed, packages are shipped via standard ground carriers.

• Estimated Transit Time: 5 to 8 business days (Monday through Friday).

Total delivery time = Handling Time + Transit Time (approximately 6 to 11 business days).

5. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). Tracking numbers typically become active within 24 hours.

6. Missing or Delayed Packages

If your package has not arrived within the estimated delivery window, or if tracking shows “Delivered” but you cannot locate the item, please contact our support team immediately so we can open an investigation.

Customer Support:

• Email: support@isabel-discount.store
• Phone: +1 412‑514‑6176  
• Address: 825 Eastern Bypass, Richmond, KY 40475, United States

• Business Hours: Monday–Friday, 9:00 AM to 5:00 PM (EST)